FAQs
Technical FAQs
Do I need to have access to a computer to attend?
Yes. Each family is required to have a computer that meets the minimum specifications necessary to access the K12 Online School (OLS). Enrolled, qualified families may be eligible to receive a loaner computer from Oklahoma Virtual Charter Academy (OVCA) to support the learning process. These computers are instructional property and must be returned when the student leaves the school. OVCA will arrange for technical support and troubleshooting for these systems. Each family will need to secure their own internet service provider.
What computer skills are required?
The Learning Coach needs to have at least basic computer skills. Use of the computer is an important part of the online school program. In the elementary grades, mostly the Learning Coach interacts with the computer. Middle school and high school students are most successful if they have basic computer skills.
Do I need high speed internet access to attend?
No. Although high-speed internet access makes the experience of learning online much more satisfying, it is not absolutely necessary. Some geographic areas unfortunately do not have high-speed access available. However, for those areas that do, it is the preferred type of access for the program.
How do I get technical support?
OVCA families needing customer care or technical support for computers or the online school can call 866.512.2273 (select option 2).
What does the computer loaned by OVCA include?
Computers loaned by OVCA follow the technical specs listed here.
